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Contact - Joya Auto Bodyshop & Paint

Need help with a recent accident, repair estimate, or paint consultation? Contact Joya Auto Bodyshop & Paint — Fort Myers’ full-service auto body shop. Our team is ready to assist with collision repair, auto bodywork, painting, and insurance claim support. Below you’ll find ways to reach us, what to expect when you call, and helpful guidance for preparing your vehicle for assessment.

Get in Touch

Need help with an accident, repair estimate, or paint consultation? Fill out the form below, and Joya Auto Bodyshop & Paint will respond promptly.

What to expect when you contact us

• Friendly initial intake: When you call (239) 826-0846, our team will take your basic details—vehicle year/make/model, nature of damage, and your location.
• Scheduling an inspection: We’ll book an in-shop inspection and recommend the quickest available slot to assess damage and prepare an estimate.
• Towing assistance: If your vehicle cannot be driven, we can coordinate towing or recommend local providers and advise on insurer-approved towing options.
• Insurance coordination: If you want assistance with claims, we explain what documentation is useful (police report, photo evidence, insurance policy details) and outline how we’ll support the claims process.
  

How to request an estimate

• Phone appointment: Call (239) 826-0846 to request a detailed, in-person inspection and written estimate.
• In-person drop-off: Bring the vehicle to our shop at 2031 Barden Street during business hours for a free visual inspection and consultation.
• Digital inquiry: Contact us by phone and we will provide preliminary advice; for a full estimate we require a hands-on inspection, but we can advise on next steps remotely.

Insurance and billing

• We work with most insurance providers. During intake, provide your insurer and policy details to help us expedite the claim.
• Deductibles apply according to your policy. We can help you understand out-of-pocket costs and coordinate with your insurer for direct payments or claim submittal.
• Estimating transparency: Our written estimates are itemized and we explain parts choices (OEM vs. aftermarket), necessary procedures, and any optional services.

Preparing your vehicle for inspection

• Remove personal items: Clear out valuables and personal belongings to protect privacy and make inspection and repair more efficient.
• Document evidence: Take photos of damage and the surrounding scene if possible; provide police reports and witness statements if available.
• Gather records: Provide maintenance records or prior repair receipts if relevant to the estimate or warranty.
• Note symptoms: Inform us about any unusual noises, warning lights, or driving symptoms you observed after the incident.

Customer support and follow-up

• Repair status updates: We provide regular updates at key milestones—parts arrival, structural completion, paint stage, and final quality assurance.
• Post-repair care: After delivery, we advise on maintenance, paint care, and warranty registration details if applicable.
• Warranty support: If an issue arises after repair, contact us promptly and we will schedule an inspection under our workmanship warranty.

FAQS

Frequently asked questions